At Oaklers, your privacy, trust, and comfort mean everything to us .
As a proud UK-based furniture manufacturer, we design, craft, and deliver premium furniture direct from our factory to your home, ensuring quality, style, and satisfaction every step of the way.

This Privacy Policy explains how we collect, use, and protect your personal data while you enjoy a seamless shopping experience at https://oaklers.co.uk.

1. Introduction

By using our website, placing an order, or interacting with our customer service team, you agree to the practices described in this Privacy Policy.
We comply with all UK Data Protection Laws (UK GDPR & Data Protection Act 2018) to keep your personal data secure, lawful, and transparent.

2. Information We Collect

To provide you with a smooth and personalised shopping experience, Oaklers may collect the following:

Identity & Contact Info: Name, address, email, and phone number.
Payment Details: Securely encrypted card or transaction information.
Device & Usage Data: IP address, browser type, cookies, and interaction logs for performance improvement.
Order Details: Product selections, preferences, and delivery information.

We use this data to ensure your made-to-order furniture arrives safely, promptly, and exactly as promised.

3. How We Use Your Information

Your data helps us deliver better experiences and reliable service:

✅ Process and deliver your furniture directly from our UK factory to your home 🏠
✅ Send order updates, invoices, and delivery notifications
✅ Prevent fraudulent or unauthorised transactions 🔒
✅ Improve our website experience for faster, smoother browsing
✅ Share exclusive offers, promotions, and product updates (only with your consent)

We never sell or rent your personal data — your trust is our top priority 💬

4. Disclosure of Personal Data

We only share your information with:

Verified service providers (e.g. payment gateways, courier partners)
Legal or regulatory authorities, when required by law

All third parties must comply with strict confidentiality and security standards.

5. Consent and Control

By submitting your information, you consent to its use for processing your orders, customer support, and delivery.
You can withdraw or modify consent anytime by contacting our support team at 📧 support@oaklers.co.uk.

By using this website, you confirm that you are of legal age in your country of residence or have provided consent for minors under your supervision.

6. Security and Data Protection

We use advanced encryption and security systems to protect your information from unauthorized access or misuse.
Your personal data is treated with the highest level of care and confidentiality — from checkout to delivery.

7. Cookies & Tracking

Our website uses cookies to enhance performance, analyze user behavior, and personalize your shopping journey.
You can manage or disable cookies anytime in your browser settings.

8. Accuracy, Updates, and Errors

We aim for 100% accuracy in all product listings, images, and pricing. However, minor updates or corrections may occur.
We reserve the right to modify information without prior notice to improve our service experience.

9. Your Rights

As a valued Oaklers customer, you have the right to:

Access your personal data
Request corrections or deletions
Withdraw consent for marketing
Contact us for any privacy-related queries

Your comfort — both at home and online — matters to us

10. Our Products & Services

At Oaklers, we proudly design and deliver handcrafted furniture made in the UK 🇬🇧, including:

Sofas, Corner Sofas & Sofa Beds
Beds, Mattresses & Headboards
Wardrobes & Storage Solutions
Accent Furniture & Custom Home Pieces

Every product is made with factory-direct craftsmanship, ensuring affordable luxury, long-lasting comfort, and timeless style

11. Policy Updates

We may update this Privacy Policy from time to time to reflect improvements or legal changes.
All updates will be posted here with a new Last Updated date.

12. Contact Us

For privacy inquiries, access requests, or consent withdrawal, please contact us:

Email: support@oaklers.co.uk
Website: https://oaklers.co.uk
Address: Oaklers UK — Factory to Home Furniture Solutions

The Oaklers Promise

Factory Prices. Premium Quality. Handmade in the UK. Delivered Straight to Your Home.